The 5 Signs of a Trustworthy Home Buyer in SA

Editorial Team

Selling a property and choosing a house buyer is a big decision, with financial implications that may impact your life for many years to come. Working with a trustworthy cash buyer is imperative when it’s time to sell your property in South Africa. 

With the increasing number of companies that buy cash for houses all competing for your house, it can be difficult to choose the right one. So before you choose, make sure you thoroughly research the companies you’re considering. 

To help you out I have created a checklist of the five best ways to determine is a house buyer is trustworthy. 

1. Experience

There are many startups and new companies that are great, but when it comes to protecting your interests, go with the company that has been around for a while. At the very least, make sure they have sufficient experience with buying properties. In addition, it’s best to use a company that has local market knowledge and experience.

2. Social Proof

What we use to call reputation and testimonials, but now the favored term is “social proof.” Check out references and especially reviews at online review sites. And don’t forget to see what kind of feel their social media presence has. Do they, for example, emphasize customer service overselling their product and services?  Look for a house buyer that has a reputation for fair and honest service.

3. Accredited Business

Always use the tried-and-true method of checking if your prospective buyer is a registered business with CIPC. At a minimum, they should have a registration number, as well as no unresolved complaints. You can feel confident in choosing a buyer in South Africa – that it is a strong, reliable business – if they have few or no unresolved complaints.

4. No-Strings Offer

The company should also be willing to make an offer with absolutely no commitment on your part. If they are a reputable company, you should be able to receive an offer without having to sign any agreements or contracts. A no-strings offer is one sure sign that the company is a trustworthy cash buyer.

5. What Your Gut Says

Whatever ever you call it, first impressions or a gut feeling, just listen to it. You should have a good feeling about the house buyer you’re considering.

They should offer free consultations and be able to answer any and all questions you have (and you should have plenty of them).

In addition, staff and personnel should be approachable, personable, and straightforward, and they let you know what to expect and keep you informed of progress every step of the way. Also, you should never feel pressured or rushed to make a decision. There should never be any hard sell. 

Further, you should be able to easily contact them, getting a live person on the phone and not a voice mail. They should return your call soon after you request one. Finally, you should feel confident in their ability to do exactly what you need.

Final Thoughts

It’s important to research several cash buyers and not fall into the trap of just going with the first one that seems okay. Be sure to check out their websites and take advantage of the free consultations.